Refund policy

Easy Returns Within 14 Days

At Leria x Alo, your satisfaction is our priority.

If an item doesn’t suit you, you have 14 days from receipt to request a return.

📦 Return Conditions

To be eligible for a return, the item must:

• Be unused
• Be in its original packaging
• Be in the same condition as received

Certain items (sale items or special promotions) may be non-refundable depending on the terms.

🔄 Return Process

• Contact our customer service
• Provide your order number
• Receive return instructions
• Return the product
• Refund after inspection

💳 Refunds

Once the return is approved:

• The refund is processed within 5 to 10 business days
• The refund method matches the original payment method

🖤 Our Goal

To offer you a risk-free, simple, and transparent shopping experience.